Question 1

Is Case Clicker a free case opener?

Accepted Answer

Yes — Case Clicker Revival is 100% free to download and play on iOS and Android. No real-money purchases are required to unlock cases, trade skins, or use any online features. Optional in-app purchases speed up progression but every player can earn everything by playing.

Question 2

Is Case Clicker a case simulator?

Accepted Answer

Yes — Case Clicker Revival is a mobile case simulator with hundreds of cases inspired by classic skin culture. Unlike CS:GO case simulators that only show drops, Case Clicker gives you a real player economy: the skins you open are tradeable with other players in a live marketplace.

Question 3

Does Case Clicker have online features?

Accepted Answer

Yes — Case Clicker Online unlocks once you reach the Iron Elite rank in the offline game. It includes real-time skin trading, a marketplace, 1v1 Challenge Arena minigames, multiplayer Prize Draws and community Custom Cases. All online features are free to access and use.

Question 4

How do I back up my progress?

Accepted Answer

Open the in-game menu and go to Settings → Cloud Saves. Sign in with Google Play Games (Android) or Apple Game Center (iOS), then create a cloud save. Your progress is then linked to your platform account and can be restored on any device.

Question 5

I lost my progress / switched to a new device — how do I restore?

Accepted Answer

Install Case Clicker Revival on the new device and sign in with the same Google Play Games or Apple Game Center account you used before. Then go to Settings → Cloud Saves and load your most recent save. If you never created a cloud save and only had local progress, unfortunately it cannot be recovered — local saves live only on the device they were made on.

Question 6

I purchased something but didn't receive it

Accepted Answer

First, try Settings → Restore Purchases. The store will re-verify your entitlements and any missing items should appear within a few seconds. If that doesn't work, email kontakt@pawlicaweb.pl with your User ID, date of purchase, the item you bought, and a screenshot of the App Store / Google Play receipt.

Question 7

How do I delete my account?

Accepted Answer

You can request full account deletion on the Delete Account page. This permanently removes your profile, cloud saves, trade history, friends, marketplace offers, and all server-side data.

Question 8

How do I report a bug?

Accepted Answer

Email kontakt@pawlicaweb.pl or post in our Discord. The more detail, the faster we can fix it.

Question 9

How do I report another player (cheating, harassment, inappropriate content)?

Accepted Answer

You can use the in-app report button on any chat message, marketplace offer, or player profile. For serious or off-app issues, email us with the offending player's nickname or User ID and a screenshot.

Question 10

Why am I getting "Error #..." when I try to sign in online?

Accepted Answer

Most sign-in errors are caused by network issues, outdated Google Play Services, or device integrity checks. Try these in order: (1) check your internet connection, (2) update Google Play Services / iOS, (3) restart the app, (4) reinstall. If the error persists, email us with the exact error code shown on screen.

Question 11

Is my data safe?

Accepted Answer

Yes. Cloud data is stored on encrypted Supabase servers, transmitted over HTTPS, and never sold to third parties. Local data on your device is stored in encrypted MMKV storage. For full details see our Privacy Policy.

Support

Quick answers